Contact channels
- General support: support@petable.app
- Privacy requests: privacy@petable.app
- Legal and IP notices: legal@petable.app
- Account deletion: delete@petable.app
Safety reports
For content or user safety reports, include the username, link or screenshot, approximate date, and a short explanation. Do not include sensitive personal data unless needed for the report.
Grievance officer
Petable's designated grievance officer for safety complaints, content takedown requests, and appeals of moderation decisions:
- Name: Mufaddal Hirani
- Email: mufaddalhirani7@gmail.com
Complaints are acknowledged within 24 hours and resolved within 15 days of receipt. Complaints about content depicting nudity, sexual acts, or impersonation are actioned within 24 hours of the complaint. You can also report content directly in the app (fastest) or appeal a moderation decision from Settings → Account status.
Account deletion
Use the account deletion page for the public deletion process.